We stand behind every ZenScrub with a 45-day money-back guarantee. If you're not satisfied, we'll make it right.
If you are not completely satisfied with your ZenScrub purchase, you may request a refund within 45 days of your delivery date — no questions asked.
To start a return, please contact us with your order number and reason for return. Our team will respond within 1–2 business days with instructions.
Once your return is approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card provider.
If your ZenScrub arrived damaged or defective, please contact us immediately with a photo and we will arrange a replacement or full refund at no cost to you.
Reach out to our support team via the Contact page and we'll be happy to assist.